Delivery Information

Shipping Policy:

All shipments will be made via UPS ground or UPS 3 day select dependant upon the customers preference.

Orders are processed within 24 hours and typically ship within 24-48 hours after being processed Monday through Friday. Occasionally, due to manufacture's backorder status, shipping within 24-48 hours is not possible. While this is rare it is unfortunately out of our control. If we are unable to ship any item in your order with 24-48 business hours you will be notified by email. Fulfilling existing orders takes precedence over e-mails  and phone calls. Any order cancellations left on voicemail or e-mail are not valid until you get a response. The return policy is valid on all orders once the product is shipped. 


Rugged Rocks LLC reserves the right to ship to the billing address rather than an indicated separate shipping address on an order. If the shipping address is in question, the customer will typically be contacted of a shipping address change or to verify shipping address information. 


Damaged Shipments:

Occasionally products are damaged during shipping. If your shipment is damaged in anyway please Contact Us as quickly as possible. Keep the original shipping box and packaging material as well as the manufactures packaging. If the damage is visible prior to opening the manufactures packaging please do NOT open it. Again, retain all original shipping and packaging and notify us as quickly as possible. We can assure you we'll resolve this in a timely manner.

Return Policy:

We do not accept returns for products that have been used or removed from the manufactures packaging. Requests for returns must occur within 30 days from the order.

Shipping costs for returns are paid by the customer and are not reimbursed. There is a 20% restocking fee for returns. Refunds for authorized returns will be processed once the merchandise is received. No C.O.D. returns will be accepted. No returns without an RMA# will be accepted.
Contact Us for obtaining an RMA# and further shipping instructions.
For Rugged Rocks Off Road orders: No returns on Factory Nissan Parts. These parts are special order and non-returnable to Nissan North America. 
For Rugged Routes orders: No Returns on custom, one off mapping products. 

Exchange Policy:

Exchanges also require a RMA # and as with returns shipping costs are the responsibility of the customer. Read the "Return Policy" for information on requesting an RMA #. Requests for exchanges must occur within two weeks from the order. Exchanges will also be charged a 20% restocking fee. Exchanges will be processed once merchandise is received. No C.O.D. exchanges will be accepted. No exchanges without an RMA# will be accepted.

Featured

Funtreks Guide to Arizona Lowrance Map by Rugged Routes

Funtreks Guide to Arizona Lowrance Map by Rugged Routes

**For Lowrance HDS & Elite Ti GPS Units**This SD card includes high definition aerial imagery of trails for use in your Lowrance HDS or Elite Ti GPS system. This mapping system should be used in c..

$119.95

Funtreks Guide to Moab, UT Lowrance Map by Rugged Routes

Funtreks Guide to Moab, UT Lowrance Map by Rugged Routes

**For Lowrance HDS GPS Units** This SD card includes high definition aerial imagery of Moab Utah map & trails for use in your Lowrance HDS or Elite Ti GPS system. This mapping system should be us..

$119.95

Funtreks Guide to Colorado Lowrance Map by Rugged Routes

Funtreks Guide to Colorado Lowrance Map by Rugged Routes

**For Lowrance HDS & Elite TI GPS Units** This SD card includes high definition aerial imagery of trails for use in your Lowrance HDS GPS system. This mapping system should be used in conjuntion with..

$119.95

Glamis Dunes, CA Off Road Lowrance GPS Map Card by Rugged Routes

Glamis Dunes, CA Off Road Lowrance GPS Map Card by Rugged Routes

Glamis Sand Dunes (Imperial Sand Dunes), CA Lowrance Map Card. Works with HDS and Elite Ti series Units.  **This Map was intended for HDS GPS Units, Elite HD units are compatible with the except..

$99.95

Elite-5 Ti Multifunction Off Road GPS by Lowrance

Elite-5 Ti Multifunction Off Road GPS by Lowrance

*This Unit has been Discontinued and replaced by: Elite-7 Ti2 Multifunction Off Road GPSIn an nutshell:  A 5" touch-screen unit with many features of the higher end HDS units. Compatible w..

$0.00

Elite-7 Ti2 Multifunction Off Road GPS by Lowrance

Elite-7 Ti2 Multifunction Off Road GPS by Lowrance

**Marine Functions can be disabled for off road use** SpecificationsPower Consumption max0.9A @ 13VDC with backlight on fullPower Consumption typical0.9A @ 13VDC with backlight on fullPower Consump..

$549.00

HDS-7 Live Multifunction Off Road GPS by Lowrance

HDS-7 Live Multifunction Off Road GPS by Lowrance

*Shown with San Bernardino National Forest Map*  *Marine features can be disabled for off road use* Big enough for use as a standalone display, but compact enough to fit consoles with limite..

$949.00

HDS-7 Live Multifunction Off Road GPS Baja Bundle By  Lowrance

HDS-7 Live Multifunction Off Road GPS Baja Bundle By Lowrance

*Shown with San Bernardino National Forest Map*  *Marine features can be disabled for off road use**Includes Point-1 Baja Antenna, Optional Discounted map is available* Big enough for use as ..

$1,099.00